Zendesk to Slack Ticket Claimer Extension
The Zendesk to Slack Ticket Claimer Extension is a Chrome add-on developed by George Gebbett. This free tool falls under the Browsers category, specifically in the Add-ons & Tools subcategory. The extension enhances Zendesk tickets by adding customizable buttons that trigger a POST request to a Slack webhook. These buttons pass the ticket number, Slack user ID, and button text in a JSON format. Furthermore, users can export the created buttons for use in other instances of the extension.
This extension streamlines communication and task management between Zendesk and Slack by enabling users to efficiently claim Zendesk tickets and share relevant information in Slack channels. With its customizable features and seamless integration, it enhances workflow collaboration for teams utilizing both Zendesk and Slack platforms.
